Sunday 23 September

Welcome to Lux Jet - Private Jet Share

 

CANCELLATIONS / REFUNDS

3.   CANCELLATION AND CHANGES

3.1   The Client may cancel the Contract at any time prior to the STD by written notice to Lux-jet.  Cancellation by the Client shall be subject to the following cancellation charges:

3.1.1   100% of the Price where notice is received by Lux-jet less than 14 days prior to the STD or no notice is given by the Client;

3.1.2   25% of the Price where notice is received by Lux-jet 14 days or more prior to the STD;

3.1.3   no cancellation charge is payable where notice is received by Lux-jet 14 days or more prior to the STD if notice is given to Lux-jet within 48 hours of the Client’s receipt of the Booking Confirmation.

3.2   Lux-jet may apply any monies received in satisfaction of any cancellation charges payable.

3.3   Following the issue of a Booking Confirmation the Client may request a change in the passenger details up to 7 days prior to the STD subject always to Lux-jet's right to refuse such requests on reasonable grounds.

3.4   Lux-jet may terminate this Contract by written notice to the Client if the Client commits a material breach of this Contract which cannot be remedied or which, if capable of remedy, is not remedied within such reasonable time as Lux-jet shall require.

 

**If Lux-Jet fails to supply seat(s) on the day of the flight departure date that have been booked and paid for by the customer, then the customer will receive a 100% refund within 7 days of the departure date.